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1. Shipping Areas:

• Worldwide shipping.

2. Shipping Charges:

• Charges vary based on the delivery location.
• Shipping cost will be extra as per the weight & dimension of the shipment.

3. Delivery Time:

Estimated delivery time is 5-7 working days from the day of order dispatch, though it may vary based on your location and product availability. 

4. Tracking Information:

• Tracking details will be provided once your order is dispatched.

 SALE

Ngari can offer some of its products at promotional prices. However, we note that the sale outfits cannot be exchanged/returned strictly. Advance received for a sale Product cannot be reimbursed/refunded under any circumstances.

DELIVERY POLICIES

Ngari uses third party logistics and dispatches for all its courier services. Ngari is not responsible for the timely delivery of the products in case of any delay from the logistics team.

If your order is delayed, damaged, or missing, please contact our customer service team within 12-24 hours of the expected delivery date.

 Returns and Exchanges

At Ngari, we strive to ensure you are completely satisfied with your purchase. If you need to return or exchange an item, please notify us within   Items must be returned in their original condition, unworn, and with all tags attached. To initiate a return or exchange, contact our customer service team to receive a return authorization number and instructions. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect . Refunds will be processed to the original payment method once the returned item is received and inspected. Exchanges are subject to availability. We reserve the right to refuse returns or exchanges that do not meet these conditions. For further details or assistance, please reach out to our customer support team